We are available to assist you 24 hours a day, 7 days a week. Use the contact form on the website if outside of normal business hours.
No it will not, your privacy is very important to us. The business name ‘NewOnline’ will appear on your statement.
Dispatch is typically within 1-3 business days. Special order may take a little longer.
Our products are shipped out to you in either a express post satchel or brown box with only our PO Box address on the mailing label.
No a card will be left in your mailbox for you to pick up your box of adult products/sex toys from your local post office.
If anything you order does not meet your expectations, let us know. We will do our best to rectify any issue you may have.
On rare occasions our manufacturer may discontinue a product we feature, in those cases we may substitute to a similar item of equal or greater retail value. Colours of adult products & sex toys may also vary on rare occasion.